Microsoft Outlook, the tech giant’s popular email, contacts and calendar service, was currently down for thousands of users around the world. In a post on X, previously Twitter, the company confirmed via its official Microsoft 365 Status handle that it was aware of the issue affecting the service and was deploying a fix.
According to Downdetector, hundreds of users around the world \reported that Outlook was inaccessible for them. When users tried to open Outlook, they were greeted with a “Something went wrong” error message, with an option to refresh the page.
Users are also reporting the outage on Downdetector. (Image Source: Downdetector)
Microsoft had also acknowledged the issue on its Service Health page, where it says that users are “unable to access their mailbox using any connection methods.” Apart from the Outlook website, the outage also affected the mobile and desktop clients.
Microsoft says users might encounter an error when trying to open Outlook on any platform. (Image Source: Microsoft)
However, other Microsoft 365 services like OneDrive, Copilot, Whiteboard and others were working as intended. Users from all over the world took to the popular social media network X and voiced their frustration about the outage, which prevented them from checking their work and personal emails.
@Outlook I can’t access my emails. Do you have an ETA for the resolution? pic.twitter.com/Fj2C2Y6XEy
— Babu Rajendran (@babu_rajendran) July 10, 2025
@Microsoft I am not able to access my mails and one drive. Is there an outage? Continuously getting error – “too many requests”#microsoftoutage #onedrive #Outlook #outage
— Slip of Tongue (@somyaabhishek) July 10, 2025
Outlook isn’t the only Microsoft service that was down. A few hours prior, users had reported that they were having problems using Teams, the tech giant’s workplace communication and collaboration platform. However, the Teams outage was resolved by Microsoft.
The outage lasted for around 20 hours, with Microsoft saying that the problem started at 10:20 PM UTC or 3:50 AM IST. And while the tech giant said it had deployed a fix, users on X were still reporting the issue. After almost 20 hours, the tech giant said that “the service is healthy by monitoring telemetry and confirming resolution with previously affected customers.”
A similar outage affected Microsoft 365 services last year, which prevented people from using services like Word, Excel, Outlook, OneDrive and others for almost four hours. However, the recent outage lasted almost 20 hours, which indicates that this is one of the longest Outlook outages in recent years.
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